We have found that there are some common questions that our clients have about using WebTMS. For your convenience, WebTMS will be sending a short weekly update of these frequently asked questions.
WebTMS FAQ
I’m trying to delete a record, but I keep getting an error message.
To keep your records accurate, WebTMS prevents users from deleting a record that is linked to a record in another module. For example, if you attempt to delete a Trademark record that is linked to a dispute record you will receive an error message. To delete the record you will need to find the related record, or in this case the dispute record, and remove the link to the trademark.
To find records that are linked to a particular trademark, find the trademark that is giving the error and click the Related Files button. A list of all of the records the trademark is referenced in will appear. This also applies to the Companies and Contacts module. If a company name has been entered as an owner, client, agent, or other party in any of the system modules, it cannot be deleted from the companies file. To delete the company name, you must first identify all the records that refer to it, then remove the name from these records.
You can use the Cross Module Wizard to search for and locate all files which refer to a particular trademark.
When creating a new WIPO record in our WebTMS Database, how do I create separate records for the designated countries?
Locate the application or registration on which the WIPO record is based. At the top of the trademark record sheet/trademark page click on the button titled “Create WIPO Record”. This will bring up a new WIPO Record. Fill in the information you have to date regarding application number and date etc in the Registration details section.
In the section Madrid National Extensions, click on the asterisk and select the countries that you wish to file. This will create a record for each of the countries selected with the information you have inserted in the Registration details.
There will be a blue highlighted link above the word “Country” in that section. You can fill in additional information into the fields of the WIPO record. If you click on the link titled “Update Registration Details for Extensions”, it will fill in the information into all of the selected countries. You can also press the arrow key next to the country from the WIPO record and it will take you directly to that country’s Trademark Record for further editing.
